[Research Contribution] Using AI Responsibly: Don’t Chase the Model, Build the Process

The rapid development of ChatGPT, Gemini, Claude, and Grok is changing the way people learn, work, and make decisions. However, the critical issue is not which AI model is more powerful, but how humans use this technology in practice. Dr. Phan Hoang Diep – University of Economics Ho Chi Minh City (UEH) has analyzed the common limitations and risks of AI, while suggesting principles to help individuals and organizations exploit this technology effectively and responsibly.